Terms of service

Welcome to CHAKS STUDIO. By visiting our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. GENERAL

  • CHAKS STUDIO is a craft-led clothing label. All products are designed and handcrafted with care by our artisans.

  • We reserve the right to update or change these terms at any time. Please check this page regularly for any updates.

2. ORDERS AND PAYMENTS

  • When you place an order on our site, you agree to provide accurate and complete information.

  • All prices listed are in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

  • Payments are securely processed through our payment gateway partners. We do not store your card or banking details.

 3. MADE-TO-ORDER PRODUCTS

  • All our products are made-to-order and crafted specifically for you.

  • Please allow 10–14 days for production and dispatch.

  • Slight variations in color, embroidery, or finishing are a natural part of handcrafted products and make each piece unique.

4. SHIPPING

  • We ship across India and internationally.

  • Estimated delivery timelines are mentioned on our Shipping Policy page.

  • Once dispatched, the courier is responsible for delivery. Delays due to unforeseen circumstances (weather, strikes, customs) are beyond our control.

5. RETURNS AND EXCHANGES

  • Please refer to our Returns & Exchange Policy for detailed information on eligibility, timelines, and how to request an exchange or refund.

6. INTELLECTUAL PROPERTY

  • All content on this website including logos, designs, text, images, and graphics is the property of CHAKS STUDIO and protected by copyright laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of our content without written permission.

7. GOVERNING LAW

  • These terms are governed by and interpreted according to the laws of India. Any disputes shall be handled under the jurisdiction of Kolkata courts.

8. CONTACT US

For any questions about these Terms, please email us at info@chaksstudio.com

By using this website and placing an order, you agree to our Terms of Service.

Thank you for supporting slow, meaningful fashion.